Customer Guide
How to Collect Chopz
Last Updated: April 10, 2026Chopz are digital stamps issued by participating stores as part of their loyalty campaigns. To collect Chopz: Once issued, your Chopz will appear automatically in your account. Each store may have different rules for issuing Chopz. For example:
How to Scan Store QR Code
Last Updated: April 10, 2026You can scan a store QR code to connect with the store’s Chopz campaign. Once on the store page, the merchant can issue Chopz to your account. Make sure you are logged in before scanning.
Viewing Your Chopz Progress
Last Updated: April 3, 2026You can track your Chopz progress directly on the store page. To view your progress: Example: Once you reach the required number of Chopz, the reward becomes redeemable.
Redeeming Rewards
Last Updated: March 26, 2026Once you collect enough Chopz, you can redeem a reward from the store. To redeem a reward: The merchant will verify the redemption and provide the reward.
Why Your Chopz Did Not Appear
Last Updated: April 3, 2026If your Chopz does not appear in your account, possible reasons include: You may ask the merchant staff to confirm if the Chopz was issued.
Expiry Rules for Chopz
Last Updated: April 10, 2026Chopz uses two types of expiry rules: Card Validity and Campaign Period. Card Validity Card validity starts from the moment you collect your first Chopz. For example:Collect 8 Chopz within 3 months Your card will remain active for 3 months from your first Chopz. The exact expiry date will be shown on your card. If your card expires: Campaign Period Each campaign also has a fixed start and end date set by the merchant. When the campaign ends: Which expiry applies? Your Chopz card will expire based on whichever comes first:
Using Chopz at Multiple Stores
Last Updated: April 10, 2026You can collect Chopz from multiple stores. Each store operates its own loyalty campaign. This means: Your account can track multiple store campaigns at the same time in the Wallet page.
How Reward Redemption Works
Last Updated: April 3, 2026Rewards are redeemed directly at the store. Once you collect enough Chopz: After redemption, the required Chopz will be deducted from your card.
What Happens After Redeeming a Reward
Last Updated: April 10, 2026Once you collect all required Chopz for a reward, your completed card will move to the Redeem tab. If the campaign is set to repeat, a new empty card will automatically appear under your active mission so you can start collecting again. If the campaign is not set to repeat, no new card will be created after the reward card is completed. For example: After completion of a reward:
How Referral Rewards Work
Last Updated: April 10, 2026Some stores on Chopz offer a Referral Rewards program, where you can invite friends and earn rewards together. 🔍 Availability Referral Rewards are only available at selected stores. If a store supports referrals, you’ll see a Referral banner on the store page. 🛠️ How It Works What is Ink? Ink is a reward point you earn from referrals. Earning Ink For each successful referral: The amount of ink required to convert into 1 chopz is set by each merchant Example: This means rewards may differ depending on the store. Unlock Requirement To start referring: ⚠️ Important Notes 💡 Tips