Customer Guide
My Wallet
Last Updated: April 10, 2026Your Wallet is where you can track all your rewards, progress, and activity across different stores. This identifies your account when collecting or redeeming rewards. Wallet Overview Profile Section At the top of the page, you’ll see: My Cards This sections shows all your active stamp cards that you’ve collected. Recent Transactions At the bottom, you’ll see your latest activities in chopz, including Chopz you’ve collected, redeemed rewards, expired cards, referral transactions. Use this to keep track of your visits and rewards history. 💡 How It Works ⚠️ Important Notes 🚀 Tips
Account Profile Settings
Last Updated: April 10, 2026You can manage your account information in the profile settings. To access your profile settings: You may update:
Resetting Your Password
Last Updated: April 10, 2026If you forget your password, you can reset it. If you signed up using Google login, password reset is not required
Deleting Your Account
Last Updated: March 26, 2026If you wish to delete your Chopz account, you may contact support. Before deleting your account: To request deletion, contact: support@chopz.my
Reporting an Issue with a Merchant
Last Updated: March 26, 2026If you experience issues with a merchant, such as: You may report the issue to Chopz support. Please include: Support will review the report and investigate if necessary.
Privacy and Data Protection
Last Updated: March 26, 2026Chopz is committed to protecting your personal information. Customer data is handled according to the Chopz Privacy Policy. Merchants may only view limited information related to their store interactions, such as: Merchants cannot access your activity from other stores. For more details, please refer to the Chopz Privacy Policy.