Security & Account
Account Security Best Practices
Last Updated: April 3, 2026To keep your Chopz account secure, we recommend following these best practices. Use a strong password Choose a password that includes: Avoid using easily guessed passwords such as birthdays or simple words. Do not share your login credentials Never share your account password or login details with others. Merchants who need multiple users should create staff accounts instead of sharing one login. Log out from shared devices If you access Chopz from a public or shared device, always log out after finishing your session. Monitor account activity Regularly check your dashboard and account activity to ensure there are no unexpected actions. If you notice suspicious activity, contact support immediately.
Protecting Your Chopz Account
Last Updated: April 3, 2026Your Chopz account gives access to your loyalty campaigns, customers, and business settings. To protect your account: If you believe your account has been compromised, you should immediately reset your password and contact Chopz support.
Merchant Data Privacy
Last Updated: April 3, 2026Chopz respects the privacy of both merchants and customers. Merchants may access limited customer information related to their store interactions, such as: Merchants cannot access customer activity from other stores. Merchants must use customer information responsibly and must not misuse or distribute personal data without consent.
How Chopz Protects User Information
Last Updated: April 3, 2026Chopz uses multiple security measures to protect user information. These measures include: Chopz does not store full payment card details on its servers. User data is handled in accordance with our Privacy Policy.
Suspicious Activity Detection
Last Updated: April 3, 2026Chopz monitors platform activity to detect unusual or suspicious behavior. Examples of suspicious activity may include: If suspicious activity is detected, Chopz may temporarily restrict or review the account to protect the integrity of the platform.
Fraud Prevention Rules
Last Updated: April 3, 2026To maintain a fair system, the following activities are prohibited: If fraudulent activity is detected, Chopz may take actions including:
Reporting Abuse
Last Updated: April 3, 2026If you encounter suspicious behavior, fraud, or misuse of the platform, you may report it to Chopz support. Examples include: To report abuse, please provide: Reports will be reviewed by the Chopz team.
Platform Fair Usage Policy
Last Updated: April 3, 2026Chopz is designed to provide a fair environment for both merchants and customers. Users must not: Chopz reserves the right to suspend or terminate accounts that violate the fair usage policy.
Referral System Rules
Last Updated: April 3, 2026Chopz may offer referral rewards to users who invite others to join the platform. To ensure fairness, referral programs follow certain rules. Valid referrals A referral is considered valid when: Invalid referrals The following activities are not allowed: Accounts found abusing the referral system may lose referral rewards and may face account suspension.