Merchant Guide
Unpublishing Campaigns
Last Updated: April 13, 2026If you want to stop customers from collecting Chopz, you can end the campaign. To end a campaign: Once campaign set to end:
Deleting Campaigns
Last Updated: April 10, 2026You can delete campaigns that are no longer needed. Campaign deletion is available only for: To delete a campaign: This action cannot be undone.
Listing Store in Marketplace
Last Updated: April 10, 2026The Chopz marketplace allows customers to discover your store. To list your store publicly: Your store will appear on the discovery page if:
Store Page Views & Insights
Last Updated: March 27, 2026Store page analytics show how customers interact with your store page. Metrics may include: This information helps merchants evaluate how well their store performs on the platform. Available on Free Plan Basic insights are included in the Free Plan and can be accessed directly from your dashboard. With Free, you can: 🚀 Want More Advanced Insights? Upgrade your plan to unlock deeper analytics, enhanced tracking, and more detailed performance breakdowns.
Managing Customer Redemptions
Last Updated: March 27, 2026When customers collect enough Chopz, they can redeem rewards. To process a redemption: Once redeemed, the required Chopz will be deducted from the customer’s card.
Merchant Scanner Guide
Last Updated: March 27, 2026The Merchant Scanner is used to issue Chopz to customers. To issue Chopz: The Chopz will be immediately added to the customer’s account.
Undo Stamp Actions
Last Updated: March 27, 2026If a Chopz is issued by mistake, you may undo the action. The undo feature is available only for: To undo a stamp: The Chopz will be removed from the customer’s account.
Managing Staff Accounts
Last Updated: April 10, 2026Growth & Premium merchants can create staff accounts to allow employees to issue Chopz. Staff accounts allow employees to: To add staff: Staff accounts do not require email login and are managed by the merchant.
Merchant Dashboard Overview
Last Updated: March 26, 2026The Merchant Dashboard is the control center for managing your Chopz store. From the dashboard you can access: This allows you to monitor and manage your loyalty program.
Customer Analytics
Last Updated: March 26, 2026Growth & Premium Merchant can access Customer analytics that help merchants understand customer behavior. You can view metrics such as: These insights help businesses improve their loyalty campaigns.