---
title: How Chopz Works
description: "Chopz connects customers and businesses through digital loyalty programs. [Customer's Guide Video](https://chopz.my/wp-content/uploads/2026/05/User-Guide-Request-Chopz-from-Merchant.mp4) [Merchant's Guide Video](https://chopz.my/wp-content/uploads/2026/05/Merchant-Guide-Scanning-Customer-QR.mp4) ## **************For customers************** Customers can collect digital stamps from participating stores and redeem rewards. The typical process works like this: ### Step 1: Discover a…"
url: "https://chopz.my/docs/how-chopz-works/"
updated: "2026-05-25"
category: Getting Started
---

# How Chopz Works

Chopz connects customers and businesses through digital loyalty programs.

  [Customer's Guide Video](https://chopz.my/wp-content/uploads/2026/05/User-Guide-Request-Chopz-from-Merchant.mp4) [Merchant's Guide Video](https://chopz.my/wp-content/uploads/2026/05/Merchant-Guide-Scanning-Customer-QR.mp4)

## **************For customers**************

Customers can collect digital stamps from participating stores and redeem rewards.

The typical process works like this:

### Step 1: Discover a store in Chopz Discovery page or Scan merchant's QR directly

![](https://chopz.my/wp-content/uploads/2026/03/Discovering-Stores-Near-You-1.jpg)

![digital stamp card QR scan](https://chopz.my/wp-content/uploads/2026/04/qr-scanner-1024x827.jpg)

### Step 2: Visit the merchant page

![digital stamp card](https://chopz.my/wp-content/uploads/2026/03/chopz-store.png)

### Step 3: Merchant scan the QR code of your stamp card

![](https://chopz.my/wp-content/uploads/2026/03/scanner-img.jpg)

### Step 4: Receive Chopz in the Stamp Card of the merchant

![](https://chopz.my/wp-content/uploads/2026/04/chopz-stamp-card.png)

## ****************For merchants****************

Merchants can create loyalty campaigns to encourage repeat customers.

A merchant campaign might look like:

### Collect **10 Chopz** (RM20 per chopz) → Redeem **Free Pizza**

![](https://chopz.my/wp-content/uploads/2026/03/Editing-Campaigns-3.jpg)

Merchants can manage their campaigns, view customer visits, and track redemptions through the merchant dashboard.

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