---
title: Reporting an Issue with a Merchant
description: "If you experience issues with a merchant, such as: incorrect reward redemption missing Chopz misleading promotions You may report the issue to Chopz support. Please include: store name description of the issue screenshot if available Support will review the report…"
url: "https://chopz.my/cn/docs/reporting-an-issue-with-a-merchant/"
updated: "2026-03-26"
category: Customer Guide
---

# Reporting an Issue with a Merchant

If you experience issues with a merchant, such as:

  incorrect reward redemption missing Chopz misleading promotions

You may report the issue to Chopz support.

Please include:

  store name description of the issue screenshot if available

Support will review the report and investigate if necessary.

  Advertisement

[https://www.trip.com/partners/ad/DB20165490?Allianceid=10030154&SID=328395894&trip_sub1=](https://www.trip.com/partners/ad/DB20165490?Allianceid=10030154&SID=328395894&trip_sub1=)